Hotel Grand Lake Suite Key Location (Pokémon Platinum)

Unlocking the bungalow with the suite key

You’ll find the Suite Key on the ground directly left of the Hotel Grand Lake’s reception building. The key is hidden on a pavement tile immediately northwest of your position right after you enter the area.

The Suite Key tile at the entrance to the Hotel Grand Lake / Pokémon Platinum
The Suite Key tile at the entrance to the Hotel Grand Lake.

Suite Key Details

Shortly after your first visit to Veilstone City, your journey will take you southward to the Hotel Grand Lake: a high-end resort south of the Valor Lakefront.

One of the first things you’ll notice when you arrive at the Hotel is a woman standing outside her bungalow and muttering hopelessly to herself. She says she has lost the key to her suite (and apparently not for the first time).

The despondent woman locked out of her Hotel bungalow / Pokémon Platinum
The despondent woman locked out of her Hotel bungalow.

The woman says wishes she had a Dowsing Machine Pokétch app. She’ll also mention the last place she remembers having the Key: when she left the Hotel’s reception counter earlier in the day.

Listening to the woman mentally retrace her steps / Pokémon Platinum
Listening to the woman mentally retrace her steps.

These comments serve as clues to the lost Suite Key’s whereabouts. And as someone who does have the Dowsing Machine app, it’s your duty as a responsible citizen to help keep this woman from sleeping on the streets.

Acquiring the Suite Key

There are no requirements for reaching the Hotel Grand Lake or finding the Suite Key, and it can basically be done at any point after winning the Relic Badge from Leader Fantina in Hearthome City.

You won’t be able to Fly to the Hotel Grand Lake at any point, so you’ll have to take one of the longer ways there.

You can reach the Hotel by one of three routes:

  • Starting in Veilstone City and heading south
  • Starting in Pastoria City and heading east
  • Starting in Sunyshore City and heading west (after defeating Giratina)

Unless you’re already at the end of the game, starting in Pastoria City is probably the quickest option. So Fly to the Pastoria Pokémon Center and head east past the Great Marsh.

Heading east from Pastoria’s Pokémon Center / Pokémon Platinum
Heading east from Pastoria’s Pokémon Center.

Continue east and pass through the gate to Route 213.

Exiting Pastoria City via the northeastern gate / Pokémon Platinum
Exiting Pastoria City via the northeastern gate.

Keep going east after emerging on the other side.

Continuing east on Route 213 / Pokémon Platinum
Continuing east on Route 213.

When the path curves to the south, follow it onto the beach.

Heading south toward the coast / Pokémon Platinum
Heading south toward the coast.

Once you hit the ocean, turn eastward again and follow the coastline.

Heading eastward toward the Hotel Grand Lake / Pokémon Platinum
Heading eastward toward the Hotel Grand Lake.

As you move east, the beach will become a narrow sandbar. Head north after it widens again.

Moving east along the narrow sandbar on Route 213 / Pokémon Platinum
Moving east along the narrow sandbar on Route 213.

Enter the first building you come across (the Hotel Grand Lake’s reception office) and pass through it.

Entering the Hotel Grand Lake’s front desk/reception building / Pokémon Platinum
Entering the Hotel Grand Lake’s front desk/reception building.

You’ll find the Suite Key right next to the Hotel Grand Lake’s reception building—it’s hidden on a pavement tile directly to the northwest of where you enter the premises.

You can use the Dowsing Machine Pokétch app if you need help finding it.

The Suite Key tile at the entrance to the Hotel Grand Lake / Pokémon Platinum
The Suite Key tile at the entrance to the Hotel Grand Lake.

Face the tile pictured above and press A to pick the Suite Key up.

Obtaining the hidden Suite Key / Pokémon Platinum
Obtaining the hidden Suite Key.

Suite Key Details and Uses

The in-game description of the Suite Key / Pokémon Platinum
The in-game description of the Suite Key.

Once you have the Suite Key, you’ll need to return it to the woman so she can unlock her bungalow.

Start by heading north from where you found the Key.

Heading up the stairs to the north / Pokémon Platinum
Heading up the stairs to the north.

Take a right at the Seven Stars Restaurant.

Going down the staircase by the restaurant / Pokémon Platinum
Going down the staircase by the restaurant.

Head down the stairs to the north and speak to the woman outside the suite again.

Approaching the woman who lost her Suite Key / Pokémon Platinum
Approaching the woman who lost her Suite Key.

You’ll automatically hand her the Key, and she’ll thank you exuberantly and head inside her now-unlocked suite.

Surprising the woman with her Suite Key / Pokémon Platinum
Surprising the woman with her Suite Key.

Follow her inside and speak to her one more time to have her reward you with the White Flute, an item from the Hoenn region that attracts wild Pokémon when played.

Chris Haygood

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Chris is an American freelance writer and lifelong gamer. RPGs have been his genre of choice ever since he got Pokémon Blue in 1867, but if he finds a good rhythm game, he will prioritize playing it over both eating and breathing.

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